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PDPL & Contracts

CLARIFICATION TEXT ACCORDING TO PERSONEL DATA PROTECTION LAW NO. 6698

Obifin Ödeme Hizmetleri A.Ş. personal data is under the protection of Obifin Ödeme Hizmetleri A.Ş within the framework of the PDPL No. 6698, Obifin takes the necessary technical and administrative measures by using its technological and infrastructure facilities to ensure that personal data is stored safely and processed in accordance with the law.

Data accepted as personal data is collected by Obifin Ödeme Hizmetleri A.Ş. It may be processed by us in accordance with the Law and relevant legislation in the cases specified below and without limitation. Natural persons whose personal data are processed within the scope of the law, by reviewing the text below, Obifin Ödeme Hizmetleri A.Ş. can obtain information about the personal data that may be processed by us as the data controller, the purposes for which they are processed, the persons to whom they may be transferred, the method of collection and legal reason, and their rights regarding such personal data.

Personel Data

Personal data means information that identifies or makes identifiable your identity. Your personal data that may be processed by our company are listed below, including but not limited to:

Identity and Contact Information: Identity and Contact Information:

Your identity information such as TR ID number, name, surname, place and date of birth, marital status, gender, identity document sample and other information that can identify you; Your contact information such as address, telephone/fax number, e-mail address, your information received through the Site.

Personal Data Protection Law No. 6698, published in the Official Gazette No. 29677 dated April 7, 2016, in order to protect the fundamental rights and freedoms of individuals, especially the privacy of private life, and to determine the obligations of real and legal persons who process personal data in the processing of personal data (hereinafter "PDP Law"). ") regarding Obifin Ödeme Hizmetleri A.Ş. As Data Controller (hereinafter referred to as "Obifin" or "Company"), we would like to inform you in accordance with Article 10 of the law titled "Information Obligation of the Data Controller".

Obifin shows utmost sensitivity to the security of personal data. With this awareness, we process the personal data of personal data owners as explained below and within the limits prescribed by the legislation.

About the Data Controller

In accordance with the PDP Law, as Obifin, as the Data Controller, we process your personal data within the scope of the purposes explained below; will be able to process, record, store, classify, update in accordance with the law and the rules of honesty, and disclose/transfer to 3 persons or abroad, in cases permitted by the legislation and/or limited to the purpose for which they are processed.

Collection, Processing and Processing Purposes of Personal Data

Although your personal data may vary depending on the service provided by our Company and our Company's commercial activities; It can be collected verbally, in writing or electronically, by automatic or non-automatic methods, with all contracts/information forms and other documents regarding the transactions prepared with your approval and/or signature, through our Company's units and departments, website, social media channels, mobile applications and similar means.

Your collected personal data may be processed by Obifin for the following purposes, in accordance with the basic principles stipulated by the PDP Law and within the Personal Data Processing conditions and purposes specified in Articles 5 and 6 of the PDP Law:

– Planning and executing the company's human resources policies and processes,

– Carrying out the necessary work by our business units and carrying out the relevant business processes to enable relevant people to benefit from the products and services offered by the company.

– Planning and executing the activities required to recommend and promote the products and services offered by the company to the relevant people by customizing them according to their tastes, usage habits and needs,

– Carrying out the necessary work by our relevant business units in order to realize the commercial activities carried out by the company and carrying out the related business processes,

– Planning and execution of the company's commercial and/or business strategies,

– Ensuring the legal, technical and commercial-occupational security of the Company and the relevant persons who have a business relationship with the Company,

– Promotion and marketing of products and services, communicating with you regarding them, and informing you about issues such as campaigns, discounts, benefits, conditions and pricing; Providing opportunities such as membership and benefiting from events and carrying out the necessary procedures for their use,

– Offering, pricing and invoicing of products and services; Carrying out and tracking the transactions you request regarding the products and services ordered, purchased and/or used,

– Offering you offers, gifts and promotions, and making targeted promotions; sending you special celebrations, wishes, prizes, raffles and content that you like, that you may want to access again, and that you may be pleased to be reminded of; If you participate in a prize, raffle, contest or similar event, the information you provide in this context will be used for the event,

– Confirmation of your identity information and documents when necessary; Checking and reporting your credit score; Taking necessary actions to prevent abuse, loss and fraud,

– Use for internal purposes such as development, auditing and analysis of products and services and training of employees; Evaluating your interest in products and services, investigating customer satisfaction; Providing call center services; Answering your questions, complaints and notifications,

– It may be processed for the purposes of diversification and measurement of products and services, measurement, financial reporting, legal pursuit and similar purposes, including but not limited to the purposes of fulfilling legal obligations required or required by regulatory and supervisory institutions and legal regulations.

Detailed information about the purposes of processing your personal data by Obifin is included in the Personal Data Processing and Protection Policy.

To Whom and for What Purpose the Processed Personal Data Can Be Transferred

Your personal data collected by Obifin; Within the scope of the Personal Data Processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law No. 6698 and limited to the purposes specified in this document, it can be transferred to 3 persons and institutions in accordance with Articles 8 and 9 of the Personal Data Protection Law.

What is the Method and Legal Reason for Collecting Your Personal Data?

Your personal data is obtained in all kinds of verbal, written or electronic media, in order to provide our services in line with the purposes stated above and in this context, to enable Obifin to fully and accurately fulfill its contractual and legal responsibilities.

Your personal data collected through these methods can be processed and transferred for the purposes specified in articles (2) and (3) of this text, within the scope of the Personal Data Processing conditions and purposes specified in articles 5 and 6 of the PDP Law, in accordance with the basic principles stipulated by the PDP Law.

What are your rights listed in Article 11 of the PDP Law as a Data Owner?

The rights of natural persons whose personal data are processed in accordance with Article 11 of the Personal Data Protection Law are as follows;

– Learning whether personal data is processed or not,

– Requesting information if personal data has been processed,

– Learning the purpose of processing personal data and whether they are used for their intended purpose,

– Knowing the third parties to whom personal data is transferred domestically or abroad,

– In case personal data has been processed incompletely or incorrectly, to request their correction and to ensure that the processing carried out in this context is personal.

Requesting notification to third parties to whom the data is transferred,

– Requesting the deletion or destruction of personal data in case the reasons requiring processing no longer exist, even though it has been processed in accordance with the provisions of the Personal Data Protection Law and other relevant laws, and requesting that the transaction carried out in this context be notified to third parties to whom personal data has been transferred,

– Objecting to the emergence of a result that is unfavorable to the person by analyzing the processed data exclusively through automatic systems,

o Request compensation for damages in case of damage due to unlawful processing of personal data.

Your request, which includes your applications for your rights listed above, the necessary information to identify you, and your explanations about the rights you wish to exercise among the rights specified in Article 11 of the PDP Law; ‘Obifin Ödeme Hizmetleri A.Ş., Mecidiyeköy Mah. Mecidiyekuyu St. No:28/A Şişli İSTANBUL, you can personally deliver your identity documents to the address, send it through a notary public or other methods specified in the PDP Law, or send the relevant form to obifin@obifin.com with a secure electronic signature.

Our company will finalize the request free of charge as soon as possible and within thirty (30) days at the latest, depending on the nature of the request. However, if the transaction requires an additional cost, we will charge the fee at the tariff determined by the Personal Data Protection Board.

Applications must be made in Turkish. In applications, name, surname and signature if the application is written, T.R. for citizens of the Republic of Turkey. It is mandatory to have an identity number, nationality for foreigners, passport number/identification number, notification basis residence or workplace address, notification e-mail address, telephone or fax number, if any, and the subject of the request.

In the application containing explanations regarding the right that the personal data owner has and requests to exercise the above-mentioned rights; The matter requested must be clear and understandable, the matter requested must be personally related to the subject, or if he/she is acting on behalf of someone else, he/she must be specifically authorized in this matter and must certify his/her authority, the application must include identity and address information, and documents proving his/her identity must be attached to the application.

Obifin may make changes to the PDPA text at any time. These changes take effect immediately upon being published on www.obifin.com/sozlesmeler.

"Privacy and Cookie Policy" is specifically arranged on the COMPANY website. To obtain detailed information about the "Privacy and Cookie Policy", it is necessary to read the relevant texts published on the website.

We notify you as "Data Controller" within the scope of the PDP Law.

Regards

Privacy Policy

1. This declaration is made by Obifin Ödeme Hizmetleri A.Ş. It includes the privacy policy and the legal disclosure obligation regarding the Protection of Personal Data. Obifin Ödeme Hizmetleri A.Ş., in order to protect the individual and corporate privacy of service users and to ensure that they benefit from all services offered on the site in the best way; has adopted various principles for information and data security. These privacy policies; Obifin Ödeme Hizmetleri A.Ş. and is determined and declared to be implemented in data collection and/or use on all affiliated sites, mobile applications and all sub-services. Obifin Ödeme Hizmetleri A.Ş. by using the mobile applications, all of these principles are deemed to be accepted by the Users.

2. Obifin Ödeme Hizmetleri A.Ş. the security and privacy of its users are given top priority. The information that users enter into the system is protected with confidentiality and trust, and with the awareness that this data is critical, using the most up-to-date and most advanced security technologies. In addition, sectoral developments and emerging threats in the field of data security are constantly monitored and regular tests are carried out to ensure the highest level of protection against possible attacks and data theft attempts.

3. Access to users' accounts in the system is stored from third parties using SSL (Secure Socket Layer) technology. SSL technology undertakes two basic tasks such as authentication and connection encryption between the server and the user's internet browser.

4. Obifin Ödeme Hizmetleri A.Ş. declares and undertakes not to engage in commercial communication activities against the user's wishes, not to engage in marketing without permission, and to provide tools that will enable the user to exit the system free of charge and easily.

5. In order to detect system-related problems and solve these problems as quickly as possible, Obifin Ödeme Hizmetleri A.Ş. When necessary, it detects the IP address of the users and uses it.

6. Users are responsible for the security and confidentiality of their accounts and passwords on the site. Obifin Ödeme Hizmetleri A.Ş. is responsible for any damages arising from damage to personal data. is not responsible.

7. Individual/corporate information of the user, name and surname, address, telephone number, e-mail address and any other data intended to identify the user are understood as information. Obifin Ödeme Hizmetleri A.Ş. will not disclose any of the individual/corporate information to third parties unless otherwise stated in this privacy statement.

8. Obifin Ödeme Hizmetleri A.Ş. it accepts the obligation to keep the confidential information given to him strictly private and confidential, to keep it a secret, and to ensure and maintain confidentiality and to take all necessary technical and legal measures to prevent all or any part of the confidential information from entering the public domain or unauthorized use or disclosure to a third party. and undertakes with this notification to take administrative measures and to show all due diligence.

9. Obifin Ödeme Hizmetleri A.Ş. cookies, which is a technical communication file, is a data file designed and used to help produce dynamic diversity of user pages specially designed for users. If they wish, users can always change the settings of their browsers to prevent cookies from being placed on their computers or to be warned when such a file is sent.

10. By applying to Obifin Ödeme Hizmetleri A.Ş., the User shall:

10.1. Learning whether personal data is being processed, and if so, requesting information about it,

10.2. Learning the purpose of processing personal data and whether it is used appropriately,

10.3. Requesting compensation for the damage in case of damage due to unlawful processing of personal data,

10.4. Upon the user's request, all data in the application is sent to Obifin Ödeme Hizmetleri A.Ş. It is permanently deleted by . He has his rights.

11. For any questions or suggestions regarding our privacy policy, please send a message to obifin@obifin.com.

Cookie Policy 

Your privacy is important to us, your privacy and security rights are our basic principle.

In order to protect the confidentiality of our customers' personal information, necessary precautions have been taken by keeping our bank's system and internet infrastructure at the most reliable level. You can visit our website without providing any personal information and meet your needs by getting information about our products and services.

Cookies are used to collect information about site usage during visits. Our aim here is; Our aim is to provide convenience to the user who visits our website and to understand how we can improve its operation.

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website. Cookies aim to provide a more user-friendly experience for a website. It allows personalized web pages to be presented to provide a faster and more suitable visiting experience for your personal needs. Cookies cannot collect any information, including your personal data stored on your computer or files.

There are two types of cookies according to their validity period: Permanent Cookie and Temporary Cookie. Temporary cookies are created while you visit the website and are valid only until you close your browser. Persistent cookies are created when you visit the website and remain until you delete them or they expire.

Persistent cookies are used to do things like provide a personalized experience in line with your settings. Our website uses temporary and permanent cookies to distinguish you from other users of our website and to tailor it to your interests and preferences.

In addition to cookies designed by Obifin, cookies may also be used within the scope of services received from third parties. Almost all internet browsers are predefined to automatically accept cookies. However, you can control or delete cookies as you wish. Since managing cookies varies from browser to browser, you can refer to the browser's help menu for detailed information.

What is a Cookie?

A cookie is a small text file that a site saves on your computer or mobile device when you visit it. Cookies are widely used to make a website work or work more efficiently or to provide information to the website's owners.

How Do We Use Cookies?

Cookies installed on your computer or the information obtained are used for statistical analysis or security measures. No personal data is collected through cookies.

How Can You Control Cookies?

You can control or delete cookies as you wish. You can delete cookies already on your computer and prevent the saving/setting of cookies in most Internet browsers.

How Can You Manage Cookies in Internet Explorer?

Most Internet browsers allow you to:

– View saved cookies and delete any you wish

– Blocking third-party cookies

– Blocking cookies from certain sites

– Block all cookies

– Deleting all cookies when you close Internet browser

If you choose to delete cookies, your preferences on the relevant website will be deleted. Additionally, if you choose to block cookies completely, many websites, including Obifin's websites, may not function properly.

Distance Selling Contract

This Distance Sales Agreement (“Agreement”) is signed between Obifin Ödeme Hizmetleri A.Ş., (hereinafter referred to as “COMPANY”) and monthly and/or online at www.obifin.com and/or via mobile device, telephone and/or other technological devices. or the service recipient ("SERVICE RECEIVER") who chooses the annual membership option and concludes this Agreement to benefit from the software services ("Software Services") offered by the COMPANY within this scope, and entered into force after being approved by the Service Recipient on the date of sale of the service.

Commercial information regarding the COMPANY in this Agreement is as follows:

MERSIS Number: 0734179038300001

Trade Registry Office and

Trade Registry Number: Istanbul Trade Registry Office – 197056-5

Tax Office and

Tax Number: Zincirlikuyu Tax Office / 7341790383

Company Address: Mecidiyeköy Mahallesi Mecidiyekuyu Sk. No: 28/A Şişli/Istanbul

Phone Company :

Kep Address: obifinodeme@hs03.kep.tr

Company e-mail address: obifin@obifin.com

2. SUBJECT OF THE CONTRACT AND RELEVANT LEGISLATION

The subject of this Agreement is for the SERVICE RECEIVER to benefit from the Software Services ("Software Services") on the COMPANY website to which the SERVICE RECEIVER will connect via the internet, during the period when the service fee that the SERVICE RECEIVER is obliged to pay is paid to the COMPANY, and in this context, numbered 6052 It is about determining the rights and obligations of the parties in accordance with the provisions of the Law on Consumer Protection, Distance Contracts Regulation and Subscription Agreements Regulation.

3. INFORMATION ABOUT THE USE OF THE SERVICE

Those who choose the monthly membership option through the SERVICE RECEIVING COMPANY and/or via mobile device, telephone and/or other technological devices will be able to benefit from the COMPANY's software services in this context.

The COMPANY may unilaterally change the contents it offers to the SERVICE RECEIVER within its own broadcast flow.

If the SERVICE RECEIVER chooses the membership package that is renewed monthly (30 (thirty) days): unless the membership is terminated by the SERVICE RECEIVER before the invoice renewal date, it will be renewed for 30 (thirty) day periods corresponding to the date of purchase and the service fee for the renewed period. It will be collected regularly at the beginning of each new 30 (thirty) day billing period, via the credit card declared by the SERVICE RECEIVER to the COMPANY and/or via the payment instrument determined by the member. If membership renewal is not requested, membership cancellation must be notified to the COMPANY before the renewal date, in the procedures specified in the Service Usage Agreement. If the SERVICE RECEIVER benefits from a campaign with which the COMPANY cooperates after signing the Distance Sales Agreement, the campaign conditions will be in effect during the campaign. From the end of the campaign, the SERVICE will continue through the subscription package previously selected by the RECEIVER.

In case of choosing an annual (360-day) renewed committed membership: Unless the Membership is terminated by the Member at least one billing period before, it will be renewed for 360-day periods as of the date of purchase and the fee for the renewed period will be deducted from the payment instrument determined by the Member for each renewed 360-day period. will be charged at the beginning. If renewal is not requested, the termination request must be submitted in writing to the COMPANY in the billing period within the month before the renewal date at the latest. If the SERVICE RECEIVER benefits from a campaign with which the COMPANY cooperates after signing the Distance Sales Agreement, the campaign conditions will be in effect during the campaign. From the end of the campaign, the SERVICE will continue with the membership package that the RECEIVER previously selected.

In cases where payment information and campaign code are entered and a 30-day automatically renewed membership will be valid at the end of the campaign: Campaign periods will be determined unilaterally by the COMPANY, and unless terminated by the SERVICE RECEIVER before the end of this period, the membership will become standard as of the date the campaign ends. It will continue with the 30 (thirty) day renewed membership package. Unless the membership is terminated before the end of the campaign period or before the renewal date if the standard membership has started, it will be renewed for 30 (thirty) day periods as of the date the standard membership starts and the fee for the renewed period will be on the date and time when the standard membership starts, via the payment methods notified by the SERVICE RECEIVER. It will be collected at the beginning of each renewed 30 (thirty) day period. If membership renewal is not requested, membership cancellation must be notified to the COMPANY before the renewal date, in accordance with the procedures specified in the Service Usage Agreement.

SERVICE RECEIVER must use technical equipment, software programs, systemic infrastructure, etc. to use the Software Services provided by the COMPANY. accepts, declares and undertakes that he/she is solely responsible for providing The COMPANY has no liability for non-performance of Software Services as a result of not providing the necessary infrastructure, hardware or devices belonging to the SERVICE RECEIVER.

4. PRICING OF THE SERVICE

SERVICE RECEIVER is responsible for the pricing of the service as specified in the Service Usage Agreement.

5. INFORMATION RELATED TO THE DELIVERY OF THE SERVICE

If the service fee cannot be collected for any reason in the purchased and/or renewed periods, or the payment is canceled or the payment cannot be collected by the COMPANY due to a technical reason, the COMPANY is deemed to be freed from the obligation to deliver and provide the service for the relevant period.

In all cases considered as force majeure and beyond the possible control of the COMPANY and/or within the scope of the Code of Obligations, and/or unexpected situations and/or disruptive conditions, the COMPANY shall not be liable for late or incomplete performance or non-performance of any of its obligations. These and similar situations will not be considered as delay, incomplete performance, non-performance or default for the COMPANY, or compensation under any name can be claimed from the COMPANY for these situations.

Payment by credit card etc. In cases where the credit card is used illegally by someone else, without issuing a spending document; Official Law No. 26458 dated 10/3/2007, which was amended by the "Bank Cards and Credit Cards Law No. 5464" and the "Regulation on Amending the Regulation on Bank Cards and Credit Cards" published in the Official Gazette No. 30800 dated 13/06/2019. Transactions will be carried out in accordance with the provisions of the "Regulation on Bank Cards and Credit Cards" published in the Gazette.

6. MEMBERSHIP CANCELLATION

If a thirty (30) day renewal membership is selected; Membership cancellation can be made by notifying the COMPANY in writing within one month before the renewal period. Upon receipt of the cancellation request, membership will automatically be suspended on the day that coincides with the renewal date within the next month.

If an annual (360-day) renewed committed membership is selected; The request of the member who wishes to cancel before the due date can be made by submitting this request to the COMPANY in writing at least one billing period in advance. In this context, the withdrawal fee to be requested from the SERVICE RECEIVER will be limited to the discount amount applied to the unused months within the scope of the commitment. Upon receipt of the cancellation request, membership will automatically be suspended on the day that coincides with the renewal period within the next month.

In case of termination of the contract by exercising the right of withdrawal in committed memberships by the member, the COMPANY will refund the amount paid by the SERVICE RECEIVER within fifteen days from the date of termination notification, provided that the discount made for the unused months is offset.

7. CONSUMER COMPLAINTS AND DISPUTE RESOLUTION

SERVICE RECEIVER may submit complaints regarding the services offered by the COMPANY via obifin@obifin.com.

Istanbul Courts and Enforcement Offices are authorized for all disputes and disagreements arising from this agreement.

8. PROTECTION OF PERSONAL DATA

a) In order to provide the services subject to this Agreement, to provide better service and to provide content more suitable to the expectations of the SERVICE RECEIVER, the COMPANY may collect personal data of the SERVICE RECEIVER within the scope of the execution of this Agreement in accordance with the Personal Data Protection Law No. 6698 (“PDPL”). In this context, it accepts processing, transfer, storage and classification.

SERVICE RECEIVER; In accordance with Article 11 of the Law, as the data owner; learning whether personal data is processed, requesting information if personal data is processed, learning the purpose of processing personal data and whether they are used for their intended purpose, knowing the third parties to whom personal data are transferred domestically or abroad, requesting correction of personal data if they are incomplete or incorrectly processed. and to request that the transaction made within this scope be notified to third parties to whom personal data has been transferred, to request the deletion or destruction of personal data in case the reasons requiring processing are eliminated, even though it has been processed in accordance with the provisions of PDPL and other relevant laws, and to request that the transaction made within this scope be notified to third parties to whom personal data has been transferred. , has the right to object to the emergence of a result against the person by analyzing the processed data exclusively through automatic systems, and to request compensation for the damage in case of damage due to the unlawful processing of personal data.

SERVICE RECEIVER will be able to forward its complaints and requests arising from his rights in Article 11 of PDPL, in writing or via other methods determined by the Personal Data Protection Board, to his e-mail address via obifin@obifin.com.

The COMPANY finalizes the requests made by the SERVICE RECEIVER regarding the processing, transfer and/or preservation of personal data free of charge as soon as possible, depending on their nature, and in any case within 30 (thirty) days at the latest. In cases where the request is rejected by the COMPANY, the response is found insufficient or the response is not given in time; SERVICE RECEIVER may file a complaint with the Personal Data Protection Board within 30 (thirty) days from the date of learning the answer and, in any case, within 60 (sixty) days from the application date.

b)Privacy and Cookie Policy” is specifically arranged on the COMPANY website. To obtain detailed information about the "Privacy and Cookie Policy", it is necessary to read the relevant texts published on the website.

9. MISCELLANEOUS PROVISIONS

9.1 The invalidity, illegality or unenforceability of any provision of this Agreement or any statement contained in the Agreement will not affect the force and validity of the remaining provisions of the Agreement.

9.2 It is the responsibility of the SERVICE RECEIVER to regularly check the application and www.obifin.com for information and updates.

9.3 This Agreement, which will be approved electronically, will be sent by the COMPANY to the e-mail address notified by the SERVICE RECEIVER following the purchase.

9.4 Stamp duty arising from this Agreement will be paid by the SERVICE RECEIVER. The fee in question will be reflected in the SERVICE RECEIVER's invoice.

Service Usage Agreement

SOFTWARE SERVICE USAGE AGREEMENT PARTIES COMPANY: OBIFIN ÖDEME HİZMETLERİ A.Ş. (referred to as "COMPANY" throughout the Agreement) IDENTIFICATION NUMBER: 734 179 0383 Address: Mecidiyeköy Mah. Mecidiyekuyu Sok. No:28/A Şişli / ISTANBUL SERVICE RECEIVER: ……….. (referred to as "SERVICE RECEIVER" throughout the Agreement) IDENTIFICATION NUMBER: Address: ……….. E-mail: ……….. Tel: ……….. I. DEFINITIONS Parties: Refers to "COMPANY" and "SERVICE RECEIVER" together within the scope of the agreement. Service/Services: Encompasses all works agreed upon by the COMPANY, detailed in the attached service form of the contract. Software: The software named "OBIFIN," all intellectual and property rights of which belong to Obifin Ödeme Hizmetleri A.Ş. Website: Defines the web address where the software is hosted. API (Application Programming Interface): Defines the infrastructure that allows the processing of data requested by the "SERVICE RECEIVER" from banks. Web service: Defines the infrastructure that enables the transfer of data requested by the "SERVICE RECEIVER" from banks to other programs. Non-banking transaction: Defines transactions outside the banking system to be manually processed by the "SERVICE RECEIVER" (Opening Balance, Payment Receipt, Collection Receipt, etc.). Trial Period: Defines the period specified in Annex 1-Service Detail Form attached to the contract. II. SOFTWARE USAGE (USAGE RIGHT) All intellectual/property and usage rights of the software belong to the "COMPANY." The "COMPANY" has the right to use and allow the use of the software in any way it wishes. This agreement does not impair these rights; it only provides a singular usage right within the scope of the payment and duration conditions agreed upon by the parties. The SERVICE RECEIVER acknowledges, declares, and undertakes that it does not own the copyright, source code, or license of the software and that they belong to the COMPANY. The SERVICE RECEIVER cannot lease or sell the software under any circumstances, nor can it transfer the rights it possesses. V. RIGHTS AND RESPONSIBILITIES OF THE PARTIES V.A. RESPONSIBILITIES OF THE "COMPANY" The "COMPANY" undertakes that all necessary security measures for the secure access and usage of the software within the scope of the usage right will be taken. The "COMPANY" will not be liable for any damages or losses arising from the misuse of the software by the SERVICE RECEIVER, contrary to the detailed instructions provided to the SERVICE RECEIVER after the signing of this agreement. The "COMPANY" cannot be held responsible for any damages and losses arising from attacks on the SERVICE RECEIVER's site via the Internet or physical means and their consequences. The "COMPANY" cannot be held responsible for any damages and losses arising from the systems, internet infrastructure, and usage conditions of the SERVICE RECEIVER. The "COMPANY" reserves the right to make changes, maintenance, and updates to the software without prior notice and to release new versions. The SERVICE RECEIVER must evaluate whether to receive updated or new version-changed software services. The "COMPANY" will notify the SERVICE RECEIVER of any maintenance and updates to the software in a reasonable timeframe. The "COMPANY" will make reasonable efforts to ensure the continuity of the services provided to the SERVICE RECEIVER. However, the COMPANY does not guarantee that the services will fully meet the SERVICE RECEIVER's needs, be uninterrupted, error-free, or reliable. The SERVICE RECEIVER cannot hold the COMPANY responsible for any direct and/or indirect damages arising from the use of or inability to use any service/function provided under this agreement. The "COMPANY" cannot be held responsible for any damages and losses arising from extraordinary situations such as cyber-attacks, viruses, etc., which are impossible to control and initiate. The "COMPANY" is obliged to provide only the service items agreed upon in the contract and specified in Annex 1-Service Detail Form added to this agreement. It cannot be held responsible for fulfilling requests and services outside the service detail form. The COMPANY agrees, declares, and undertakes to provide support for the trouble-free use of the software subject to this agreement. The COMPANY agrees, declares, and undertakes to install the software subject to this agreement fully and properly, and to provide the necessary hardware and infrastructure resources. The COMPANY agrees, declares, and undertakes that during the lease agreement period of the SERVICE RECEIVER, when additional resources related to the software are needed, it will increase the resources for an additional fee. The COMPANY acknowledges, declares, and undertakes that it is responsible for resolving hardware and software-related problems occurring on the physical machines where hosting is provided. The COMPANY will reject support requests received from unauthorized persons other than the authorized persons communicated to the COMPANY in writing by the SERVICE RECEIVER. VI.B.RESPONSIBILITIES OF THE SERVICE RECEIVER The "Service Receiver" within the scope of this contract cannot share the password obtained for accessing the software with third parties. They cannot allow third parties to use the software subject to the contract. They cannot lease the right to use, whether paid or free. They cannot incorporate codes into the software and cannot claim services and rights in such cases. In the event that the "Company" detects such a situation, it shall have the right to unilaterally terminate the contract without assuming any obligation. The "Service Receiver" undertakes not to use the software and the website in a way that will cause damage, slow down, block, or prevent its healthy and secure operation. They agree not to use additional programs and software that will cause such damage, loss, and hindrance, and in the event of such a situation, they agree to bear all damages and losses. After the signing date of the contract, the "Service Receiver" will receive a clear usage guide specifying how the software will be used and how they will benefit from the services specified in the additional form attached to the contract. After receiving this guide in electronic format, they will be priced for requests for additional services and live support related to software usage, reporting, and improvements, based on the agreed hourly rate of the parties. In cases where these service items are purchased in top segment packages, additional pricing will be made without any special conditions. The "Service Receiver" undertakes not to reverse engineer the software and internet, not to share any material such as details and images entirely owned by the "Company" on the software and website, which will be considered as know-how, with third parties and in environments outside the process. Therefore, they accept and undertake to be fully responsible for all damages, losses, and losses that may arise both criminally and legally. The "Service Receiver" will perform content management, data entry, data editing, data deletion operations in the software themselves, and acknowledge, declare, and undertake that such and similar content management issues are outside the scope of the services received. The "Service Receiver" acknowledges, declares, and undertakes that they can only use the Software on server(s) owned by the COMPANY and that they do not have access permission to the servers. The "Service Receiver" undertakes that they will not violate the provisions of the Turkish Penal Code, the Turkish Commercial Code, Law No. 5809 on Electronic Communications, Law No. 5651 on Regulation of Publications Made on the Internet and Combating Crimes Committed Through These Publications, Trademark and Patent rights, and other relevant laws and regulations regarding the services they receive from the COMPANY, and in case of violation, they accept and declare that they will be solely responsible for any liabilities arising thereof. VI. USAGE RIGHTS PROCESSES The "Service Receiver" may, within the scope of the conditions specified in the contract, forward all requests, demands, and problems via email to the COMPANY from the moment they have access to the software. All correspondence, feedback, and result reports to be made between the parties from the date of signing the contract will also be retained by the parties. The "Service Receiver" who will have the right to use during the specified period in the contract can sign a top segment service contract at any time during this period and request new developments subject to the parties' agreement. The "Company" will attempt to provide uninterrupted service within the scope of the usage right, provided that it remains within the framework of the contractually packaged package, except for force majeure/extraordinary circumstances specified in the contract. Under these conditions, the "Service Receiver" will be able to use the software at any time within the scope of the usage right. VII. CONTRACT PERIOD The duration of the usage right is as specified in the attached Annex: 1-Service Detail Form to this contract. This period will be considered completed as of the day when the usage right period expires unless extended within the scope of the contract. On the other hand, if one of the parties to this contract does not terminate the contract in writing 30 days before the end date of the contract, it will be automatically renewed, and it will be billed according to the "contract fee" clause in the contract again. In addition, the "Service Receiver" has the right to terminate the contract after a notice period of 45 days without showing any reason. In this case, the COMPANY will not renew the period following the usage period in which the "Service Receiver" is located. The "Service Receiver" cannot request a refund of fees for the leasing period when they will not receive services from the COMPANY. As of the date of termination of the contract, the "Service Receiver" is obliged to pay their debts to the COMPANY. VIII. CONTRACT FEE The usage right subject to this contract has been priced within the scope specified in Annex: 1-Service Detail Form. The "Service Receiver" is responsible for making payments and/or payments on time within the terms specified in the Service Detail Form. The contract fee does not include VAT. For payments not made on time, default interest will be calculated based on the daily interest rate determined by the CBRT and will be reflected to the "Service Receiver" by the COMPANY. The "Service Receiver" can make payments and/or payments through the payment method agreed upon in Annex: 1-Service Detail Form. Regarding payment periods, for invoice amounts exceeding the maturity by 15 days, the COMPANY has the right to initiate legal proceedings within the scope of the relevant legislation. In such cases, for payments exceeding the maturity by 15 days, the usage right will be suspended, and the "Service Receiver" will not be able to access the software with the access password provided to them. All invoicing within the scope of the contract will be made in compliance with the Tax Procedure Law. The contract fee, which will continue automatically due to non-initiation of termination or termination by the parties, will be invoiced by increasing it by the annual average rate of CPI/WPI announced by the CBRT over the previous year, taking into account the end date of the contract. IX. FORCE MAJEURE Unless otherwise specified in this Agreement, neither the User nor the Company shall be deemed to be in default of their obligations arising from the Agreement to the extent that the performance of their obligations is prevented or detained due to force majeure. Force majeure refers to all events of an unpredictable and irresistible nature without the fault, error, or negligence of the party based on force majeure. The Parties in this Agreement have identified, without limitation, the main force majeure events as follows: laws and regulations by Turkish or relevant foreign authorities preventing, delaying, or making it impossible to fulfill obligations, war situations, strikes, lockouts directly affecting the parties, fire, earthquake, flood, other natural disasters, and terrorist events, lack of permission by official authorities for materials or personnel ensuring the full and complete provision of service to the User through internet access and power outage, or cancellation of permissions already obtained, and similar situations. The Parties have expanded the force majeure events prescribed by law with this article. In the event of force majeure, the aggrieved party shall (i) immediately inform the other party, (ii) make all efforts to eliminate the cause of non-performance, (iii) be exempted from contractual obligations until the cause is eliminated, and upon the elimination of this cause, perform all obligations. If the force majeure lasts more than 2 (two) months, any of the parties shall have the right to terminate this Agreement without compensation. The Parties shall not have the right to claim damages from each other due to force majeure reasons. X. TERMINATION CLAUSES In the event of termination of the Agreement by either party, regardless of the method, it is accepted, declared, and undertaken that all records and information belonging to the SERVICE RECEIVER will be deleted. XI. LEGAL DOMICILE AND RESOLUTION OF DISPUTES Any notifications, requests, and other notifications to be made within the scope of this Agreement will be sent to the addresses specified in this Agreement. The Parties acknowledge that the specified addresses are legal notification addresses, and they undertake to notify each other of any changes in these addresses within 15 business days; otherwise, notifications to the specified addresses will result in valid notification under this Agreement, with all consequences and results. The following attachments are integral parts of this agreement: ATTACHMENTS: ATTACHMENT 1 - Service Detail Form XIII. MISCELLANEOUS Any request and waiver not made in writing between the Parties shall not be valid. No changes can be made to this Agreement and its attachments unless mutually agreed upon and documented in writing. All discussions and correspondence made until the signature date of the Agreement will be deemed invalid since the Agreement has been agreed upon; all these processes will be deemed to continue through this Agreement. This Agreement and all its binding provisions are signed by the duly authorized representatives of the parties. All rights and obligations arising from the Agreement cannot be transferred to a third party. Stamp Duty arising from this Agreement will be declared by the COMPANY and invoiced to the SERVICE RECEIVER. No correction, addition, or waiver regarding this Agreement shall be valid or binding unless mutually agreed upon and documented in writing. If any provision of this Agreement becomes invalid and unenforceable due to non-compliance with legal regulations, except for the essential provisions of this Agreement, it does not render other provisions of the agreement invalid and ineffective. In such a case, the parties will cooperate in good faith to replace this provision with a similar applicable written provision and will maintain the integrity of this Agreement. This Agreement does not create an attorney-client relationship between the parties in any way and cannot be considered as representing one party as the representative of the other under any circumstances. No provision of this Agreement shall be construed as giving one party the authority to represent the other party as a distributor, dealer, agent, legal representative, partner, or under any other capacity, or to assume commitments or incur debts on behalf of the other party. The parties may not expand or limit their rights or obligations arising from the Agreement without the written consent of the other party. This can only be done through mutual written agreement. In case of any disputes or disagreements arising from this Agreement, Istanbul Courts and Execution Offices are authorized. This agreement, consisting of 13 articles and 10 contract pages, has been signed in two (2) copies on .... / .... / 202.. with the mutual consent and agreement of the parties. SERVICE RECEIVER COMPANY ............ OBIFIN ÖDEME HİZMETLERİ A.Ş.
Attachment 1 - Service Detail Form

Ref Number: .....

../../….

Dear ….,

The features of our online bank account transactions service are as follows.

FEATURES

Bank Integration

It provides unlimited bank integration, allowing you to view account transactions and current balance.

Data Access Security

Your data is safer with the following functions:

Day and Date Limit: Ability to restrict system entries according to days and hours

IP Limit: Ability to define access only to defined IPs

Multi-User: Ability to define multiple users for the same accounts

Bank Account Transactions

Account transactions of defined banks are listed.

Account Summary: These are the sections where the balances of the accounts are listed.

Account Transaction Report: This is the report page where account transactions are listed in bulk or by bank account.

Excel/Pdf: This is the function that allows the listed transactions to be output to Excel or PDF.

Transaction Grouping Module

The ability to define groups for transactions in accounts makes the accounts appear more meaningful.

Group Definition: This is the group definition page for accounts.

Group Matching: It is the function of assigning account transactions to a defined group while in account transactions.

Group Report: This is the page where the account summary is listed according to defined groups.

Group Detail Report: This is the page where account details are listed according to defined groups.

Current Account Module

In account transactions, incoming and outgoing movements of clients are tracked.

Current Definition: This is the current definition page.

Current Matching: It is the function of assigning the account transaction to the defined current while in the account transactions.

Debit/Credit: This is the page where the debt or credit of the current can be entered.

Current Report: This is the report page where the account summary is listed according to the current accounts.

Current Detail Report: This is the report page where account details are listed according to currents.

PRICING

Feature Name

Piece

Bank Integration

Unlimited

Account Transactions (Monthly)

Transaction Grouping Module

Unlimited

Current Account Module

Unlimited

TOTAL

…TL/Month

Excess Fees

Piece

Transaction limit exceedance fee

… TL

Notes:

1- Fees are monthly and have a 1-year commitment.
2- Our prices do not include VAT.

3- The offer is valid for … days.

4- No fee will be charged during the trial period of … days.

**Additional pricing will be charged for ERP Integration or other requested features/integrations.

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